Learning Outcomes

Basics of Business Etiquette

Communication Etiquette

Cross-Cultural Communication

Lesson Summary

This module covers the fundamental rules of business etiquette and how they take shape in different settings. You'll discover how to sharpen your communication abilities and significant meeting and interview etiquette conventions. We also explore cross-cultural communication and the norms for dealing with diversity.

Mastering Business Etiquette - Course Assessment

Learn how to behave professionally in this free online course that explores the guidelines of business etiquette.

Mastering Business Etiquette

Did you know that respect for others is the foundation of courtesy and applies to all situations? This course examines the basic rules of business etiquette and expectations that apply in the workplace. We discuss the role of business etiquette in effective communication and building relationships and emphasise the importance of cultural awareness in personal development. We also describe proper etiquette for e-communication and meetings.

600+ Courses from Top Med Schools with Free Certificate & CME Credit

Learn Something New: 100 Most Popular Courses For December

Coursera’s 2025 Strategy: Focusing on Campus, Scaling Back Degrees

11 Best ChatGPT & Prompt Engineering Courses for 2025

6 Best Free OCaml Courses for 2025

DeepLearning.AI to Cross $100M in Sales on Coursera

Learn English as a Second Language (ESL) with Hundreds of Courses & Sites

Coursera Q1 2026: Platform Fee Raises Consumer Margins to a Multi-Year High, Enterprise Customers Slip

7 Best Sketch Courses for 2025

7 Best Free Haskell Courses for 2025

[2025] 470+ Hours of Free LinkedIn Learning Courses with Free Certification

EdX’s 2021: Year in Review

BloomTech’s Downfall: A Long Time Coming

7 Best Reverse Engineering Courses for 2025

6 Best Node.js Courses in 2025

200+ Cursos Online da FGV com Certificado Gratuito